Basic Policy on Personal Information Protection

Tomoku Co., Ltd. (the “Company”) fully recognizes that customers’ personal information is important information that forms part of their privacy. When handling personal information in the course of business, all officers and employees comply with applicable laws and regulations, as well as internal rules established to protect personal information. Through these efforts, the Company respects its customers and strives to meet their expectations and maintain their trust.

Handling of Personal Information

When Personal Information Is Provided

When the Company needs to collect customers’ personal information, it informs customers of the purpose of use and obtains their consent.

Use of Personal Information

The Company does not use customers’ personal information for any purpose other than those to which customers have consented.

Provision of Personal Information to Third Parties

The Company does not entrust or provide customers’ personal information to any third party, except when it has obtained the customer’s consent or when it receives a legally binding request from a judicial or administrative authority pursuant to applicable laws or regulations.

Even when the Company has obtained the customer’s consent, if it discloses, entrusts, or provides personal information to a third party, the Company enters into an agreement with that third party regarding the protection of personal information and strives to ensure that personal information is fully protected.

Security Measures for Personal Information

The Company establishes internal rules and implements reasonable security measures to protect customers’ personal information entrusted to it from loss, destruction, unauthorized external disclosure, falsification, and unauthorized access.

Inquiries from Customers Regarding Personal Information

When the Company receives any of the following requests from a customer regarding the customer’s own personal information managed by the Company, it respects the customer’s wishes and takes necessary action within a reasonable scope.

• Confirmation of content
• Correct, update, or delete the information
• Withdraw all or part of the consent previously given to the Company for the use of the customer’s personal information

For inquiries regarding the handling of personal information, please contact the following office: