The Tomoku Group recognizes its social responsibility and is committed to contributing to society through its corporate activities.
Compliance with laws and regulations is a fundamental principle underlying all business activities of the Tomoku Group.
If you become aware of any act by a Tomoku Group company or any of its officers or employees that violates or may violate laws and regulations, the Tomoku Group Code of Conduct (which sets out principles such as respect for human rights, the prohibition of discrimination, the prevention of harassment, honest and fair business practices, and the pursuit of safe, reliable, and high-quality products and services) or ethical standards, please contact the Compliance Hotline below.
For a list of Tomoku Group companies, please refer to the following page.
Group Companies
Who Can Use the Hotline
The Compliance Hotline is available not only to employees of the Tomoku Group (including part-time employees and technical intern trainees), but also to temporary staff and contractors (including foreign workers), employees of business partners, and other individuals outside the Group.
Important Notes on Using the Compliance Hotline
- Reporters are encouraged to disclose their names. The Compliance Hotline accepts anonymous reports and consultations. However, please understand that anonymous reports may limit our ability to fully investigate the facts and that we may be unable to provide feedback on the actions taken.
- We protect the personal information of reporters in accordance with the Tomoku Group Privacy Policy. We maintain the confidentiality of the fact that a report or consultation has been made and its contents, except where disclosure is necessary for an investigation.
- We will respond to reports or consultations in the order received during our business hours. Depending on the nature of the report or consultation, it may take some time for us to respond, or we may need to contact you by phone or email. We kindly ask for your understanding. Even after a report or consultation case is completed, we will conduct follow-ups as necessary to ensure that the reporter is not treated unfavorably.
- When we receive a report or consultation, unless there is a justifiable reason, we will conduct the necessary investigation after obtaining the reporter’s consent. However, if the report or consultation serves the public interest and its contents are deemed important to the Tomoku Group, we may verify the facts without obtaining the reporter's consent.
- Our responses to reports and consultations are intended for the individual who submitted the report or consultation. Please refrain from reproducing or reusing any part or all of our responses.
- Depending on the content of the report or consultation, a person in charge at a Tomoku Group company may respond. In such cases, we will share the personal information obtained with the relevant Tomoku Group company.
- Except where a report or consultation is made for an improper purpose, the reporter will not be retaliated against or otherwise treated unfavorably for making a report or consultation. If there is a possibility that the reporter may be retaliated against or otherwise treated unfavorably, we will take measures to prevent such behavior, such as obtaining a signed pledge from the person interviewed.
- The Tomoku Group does not tolerate any threats intended to prevent a reporter from making a report or seeking consultation, any retaliation against a reporter for making a report or seeking consultation, or any other actions aimed at obstructing an investigation.
Reports and Consultations Desk
Notes:
- For emails, please use "Tomoku Hotline Report/Consultation" as the subject line. We have prepared a sample form listing the information required for reports and consultations. Please refer to the form below.
- The person in charge may be unavailable at times, so we recommend submitting reports and consultations by email.
Sample Form